Despite the best efforts of many in the industry, errors do occur in Energy Bills. It is estimated that anywhere between 3% and 20% of Energy Bills are incorrect in some way. This problem is clearly exacerbated within companies that have many sites, multiple meters in each site and different combinations of energy supply at each.
Did you know...
Bglobal was able to generate one customer a staggering 61% saving on its annual expenditure, by managing estimated gas bills received from suppliers and ensuring validation and accuracy.
Common Errors Arising within Energy Bills
- Incorrect VAT rate applied at different sites
- Mistakes in meter readings
- Incorrect Tariffs Applied
- Estimated meter readings
All these factors contribute to the problem of overcharging on Energy Bills. Another common problem is that of undercharging for long periods, then Customers receiving an unexpectedly large demand for payment.
Bglobal’s Solution
Through a combination of leading edge software and years of industry expertise, Bglobal analyses each Energy Bill that is received by our clients and quickly identifies any areas of inaccuracy and inconsistency.
If any Billing Errors are identified, then Bglobal will work with your Energy Supplier to resolve them, and will recover all overpaid money. This service can be backdated to resolve any historic billing issues and recover all overpaid amounts from the past.
